Privacy policy

1. Scope

This policy is intended to describe information practices associated with the U.S. Resin Supply website, online transactions, contact channels and links to services operated by other companies. It does not replace the privacy terms of an external website or financing provider.

2. Information collected

Depending on how the website is configured and how a visitor uses it, U.S. Resin Supply may receive:

• Contact information such as name, email address, telephone number, company and location.
• Account and transaction information such as login details, billing or shipping information, products viewed or purchased, order details and payment status. Payment-card information may be processed by a payment provider rather than stored directly by U.S. Resin Supply.
• Information submitted in forms, messages, quote requests, training questions, reviews or other communications.
• Technical and usage information such as IP address, browser, device, referring page, pages visited, interactions and approximate location derived from network data.
• Preferences relating to communications, cookies, saved products or account settings.

3. How information is used

Information may be used to provide requested products and services; process and support orders; maintain accounts; respond to product, training, store, technical-document and financing questions; communicate about transactions; protect the website and users; troubleshoot performance; understand website use; improve content and services; meet legal obligations; and send marketing communications where permitted.

4. Cookies & analytics

The website platform and enabled service providers may use cookies, pixels, local storage or similar technologies to keep the site functioning, remember preferences, understand traffic, measure interactions, protect transactions and support advertising or remarketing if those services are enabled.

Browser settings may allow visitors to block or remove some cookies. Doing so can affect account, cart, checkout or other site functions.

5. Service providers

Information may be made available to providers that support website hosting, ecommerce, payment processing, order fulfillment, shipping, customer communications, forms, analytics, advertising, fraud prevention, security, professional advice or other business operations. Providers should receive information only for the services they perform and under their own contractual and legal obligations.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful process, protect rights and safety, investigate misuse or support a business transaction such as a reorganization or sale, subject to applicable requirements.

6. Financing-partner links

The Financing page links to an application operated by Taycor or the applicable financing provider. Information entered on that external application is submitted to the provider and is governed by the provider’s own privacy notice and terms. U.S. Resin Supply is not the lender and does not control the provider’s application, credit review or data practices.

7. Retention & security

Information may be retained for as long as reasonably needed for the purpose for which it was collected, to support transactions and customer service, maintain appropriate business records, resolve disputes, enforce agreements, protect the site and meet legal obligations. Retention periods can vary by record type and applicable requirement.

Reasonable administrative, technical and physical safeguards may be used to protect information. No website, transmission or storage system can be guaranteed completely secure.

8. Consumer choices & rights

Visitors may opt out of marketing email by using the unsubscribe method in the message or by contacting U.S. Resin Supply. Depending on location and applicable law, a person may also have rights to request access, correction, deletion, restriction, portability or information about certain disclosures or uses of personal information. Requests may require identity verification, and some information may be retained when legally permitted or required.

9. Children’s privacy

The website is intended for customers and professionals and is not directed to children. U.S. Resin Supply does not knowingly seek personal information from children under 13 through this website. If a parent or guardian believes a child provided personal information, they may contact U.S. Resin Supply to request review and appropriate action.

10. Policy updates

This policy may be updated to reflect changes in services, technology, legal requirements or business practices. The updated date should be revised when a new version is posted, and additional notice should be provided when required by applicable law.

11. Contact

Questions about this policy or privacy requests may be sent to hello@usresinsupply.com.

12. California Proposition 65

WARNING: Some products sold by U.S. Resin Supply can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Before using any product, read its Safety Data Sheet (SDS) and label. Technical and safety data sheets are available on our Technical Data Sheets page, and your local store can provide them on request.

Questions about Proposition 65 can be sent to hello@usresinsupply.com.